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Email Filters

You can use email filters to automatically sort emails into folders, discard them, mark them as junk/not junk, and much more based on conditions such as the sender, subject, recipient, and content.

Applications each have their own way to manage email filters, it is recommended you only manage filters in once place so if you are following this guide do not also configure rules in your email client as they can conflict.

1. Login to Webmail

https://mail.liberation.email/

2. Click on Preferences

SOGo Signatures - 001

 

2. Click on the Mail tab in the left-hand navigation menu

SOGo Signatures - 002

 

3. Click on the FILTERS tab in the top navigation menu and then CREATE FILTER on the right

 

4. Configure what you want your filter to do

Filters require a name, at least 1 condition, and 1 action to be saved.
Refer to the end of this article for examples

5. After creating or updating your filters click the Save icon in the top right

 

Processing Order

Filters are cumulative and processed in order, due to this it is possible to have rules which perform different actions on the same email

For example if your website sent support and order emails with different subjects to you, and priority requests had [PRIORITY] in the subject you could use something similar to below.

Rule 1: If email from is "[email protected]" when Subject contains "ORDER: " file the message in a folder named "Orders"
Rule 2: If email from is "[email protected]" when Subject contains "SUPPORT: " file the message in a folder named "Support"
Rule 3: If email from is "[email protected]" and Subject contains "[PRIORITY]" flag the message with "Important"

Results

  • An email from "[email protected]" with the subject "SUPPORT: I am unable to login [URGENT]" will be placed in the Support folder and flagged Important
  • An email from "[email protected]" with the subject "SUPPORT: where is my package" will be placed in the Support folder
  • An email from "[email protected]" with the subject "ORDER: #1233 priority shipping [URGENT]" will be placed in the Orders folder and flagged Important
  • An email from "[email protected]" with the subject "ORDER: #1234 normal shipping" will be placed in the Orders folder


If no more filters should be applied after an email matches a specific filter (eg: a discard or send to trash filter), then set the last action of the filter as "Stop processing filter rules"

 

Example Filters

Always allow messages from certain senders (Whitelist)

This rule will keep emails sent to you from certain senders

Emails from these senders will still go to junk if they trigger spam protection due to a bad sending server or malicious content, this is the recommended behavior but you can add an action the flags this message with Not Junk if you do not want this.

This rule should be the first rule so that it cannot be impacted by anything else

Name: Always allow (Whitelist)
For incoming messages that: match any of the following rules

Conditions

From   is   [email protected]
From   is   [email protected]

Perform these actions

Keep the message
Stop processing filter rules  (optional)

 

Discard emails from certain senders (Blacklist)

This rule will automatically discard emails sent to you from certain senders, the email will never be delivered to your inbox it will just silently be discarded by the server.

Name: Discard certain senders (Blacklist)
For incoming messages that: match any of the following rules

Conditions

From   is   [email protected]
From   is   [email protected]
From   is   [email protected]

Perform these actions

Discard the message
Stop processing filter rules  (optional)

 

 

Mark emails from certain senders as not junk

This rule ensures emails received from any of the listed senders does not go to junk and 

Name: Not junk
For incoming messages that: match any of the following rules

Conditions

From   is   [email protected]
From   is   [email protected]
From   is   [email protected]

Perform these actions

Flag the message with   Not Junk

 

Move emails from certain senders with a subject containing certain text to a folder

This rule ensures emails received from the listed sender with a subject containing "ORDER" is filed into the Orders folder

Name: Orders
For incoming messages that: match all of the following rules

Conditions

From       is            [email protected]
Subject   contains   ORDER

Perform these actions

File the message in   Orders

 

 

 

 

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